SOPs and improving business performance to meet GXP [electronic resource] /
Richard Winning.
London : Henry Stewart Talks, 2013.
1 online resource (1 streaming video file (29 min.) : sound, color).
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London : Henry Stewart Talks, 2013.
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Access restricted to subscribers.
Licensed for access by U. of T. users.
contents note
Contents: The basics of process mapping for business use -- How process maps can be used to deliver useful and effective SOPs and procedural information -- How process maps can be linked in a hierarchical way to provide the basis of an organised SOP /procedural management system -- The importance and use of best practice standards to underpin process maps for SOPs -- The use of Enterprise Architecture applications to create and store process maps and to enable business analysis and process modelling.
general note
Animated audio-visual presentation with synchronized narration.
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technical details
Mode of access: World Wide Web.
System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.

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