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Assessing Organizational Competency in Infrastructure Asset Management: The Case of Water and Wastewater in Ontario Municipalities.
Esmaili, Daryush.
description
234 p.
ISBN
9780494929100
format(s)
Thesis
Holdings
Subjects
subject term
More Details
isbn
9780494929100
restrictions
Licensed for access by U. of T. users.
dissertation note
Thesis (M.A.Sc.)--University of Toronto (Canada), 2012.
general note
Adviser: Tamer E. EI-Diraby.
Source: Masters Abstracts International, Volume: 51-05.
local note
ROBARTS MICROTEXT copy on microfiche.
abstract
As infrastructure networks grow more complex, regulatory requirements become greater, populations grow, budgets become more limited, and the expectations of customers increase, municipalities are progressively being required to provide more for less. This is presenting some particular challenges to the long-term sustainability of buried water and wastewater infrastructure in Ontario. In response, municipalities are increasingly seeking to improve their business processes and asset management capabilities as a path to optimize the lifecycle of their infrastructure assets and ensure public safety, community development, and financial sustainability. This thesis presents an organizational performance measurement framework for municipal infrastructure asset management which was validated through interviews and surveys with international discipline experts. The resultant framework provides a high-level outline and suggestions for implementation of key objectives, 11 core critical success factors, and 135 quantitative performance indicators for municipal water and wastewater asset management organizations.
catalogue key
9018121

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