Messages for all voices [electronic resource] : integrating cultural competence and health literacy in health materials, forms, and signage /
project lead, Eunice Abaga ; research and writing, Janet Rhymes.
[Halifax, N.S.] : Nova Scotia Department of Health, 2010
1 electronic text (119 p.) : ill., digital file.
9781554572656 (electronic bk.), 9781554572656 (print)
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[Halifax, N.S.] : Nova Scotia Department of Health, 2010
9781554572656 (electronic bk.)
9781554572656 (print)
Licensed for access by U. of T. users.
contents note
1 Assessment Guide and Highlights. Assessment Guide for Culturally Competent Health Materials -- How-to Highlights: How to engage the target audience; How to consider culture; How to include language; How to create inclusive forms; How to create inclusive signs; How to include literacy and health literacy -- Our Vision of the Future -- Case Study: Canada's Food Guide.
2 Concepts and Starting Points. Concepts: Cultural Competence and Safety -- Concepts: Literacy and Health Literacy -- Considering Culture in Health Materials: Race and Ethnicity; Sex and Gender; Socio-Economic Status; Sexual Orientation and Gender Identity; Ability; Location; Age; Spirituality.
3 Practical Tools for Minimizing Barriers. Tool 1: Engaging a Diverse Audience -- Case Study: Cervical Cancer Brochure for Arabic-Speaking Women -- Case Study: Loving Care: A Population Health Approach -- Tool 2: Sample Feedback Form -- Minimizing Language Barriers -- Tool 3: Cultural Health and American Sign Language (ASL) Interpreters -- Tool 4: Translating Health Materials -- Minimizing Health Literacy Barriers -- Tool 5: Health Literacy How-to -- Tool 6: Using Clear Layout and Design -- Tool 7: Canadian National Institute for the Blind (CNIB) Clear Print Accessibility Guidelines -- Tool 8: Alternative Formats -- Tool 9: Sharing Health Messages -- Tool 10: Creating Inclusive Forms -- Tool 11: Creating Inclusive Signs.
Appendices: Appendix 1: Cultural Competence Guidelines for the Delivery of Primary Health Care in Nova Scotia -- Appendix 2: Glossary of Terms -- Appendix 3: Ethnic Origin by District Health Authority Area (2006) -- Appendix 4: Disability Rate and Type of Disability -- Appendix 5: Biology, Physiology, Incidence, and Prevalence Among Select Groups.
general note
Cover title.
Issued as part of the Canadian Electronic Library, Documents collection, Canadian health research collection, and Canadian public policy collection.
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technical details
Mode of access: World Wide Web.
Includes bibliographical references.

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