Catalogue


Managing performance in turbulent times : analytics and insight /
Ed Barrows, Andy Neely.
imprint
Hoboken, N.J. : Wiley, c2012.
description
xxii, 277 p. : ill. ; 24 cm.
ISBN
1118059859 (Cloth), 9781118059852 (Cloth)
format(s)
Book
Holdings
More Details
added author
imprint
Hoboken, N.J. : Wiley, c2012.
isbn
1118059859 (Cloth)
9781118059852 (Cloth)
contents note
Understanding Turbulence -- Performance Management Today -- Model Performance -- Manage Projects -- Measure Progress -- Make Decisions -- Strategic Intelligence -- Continuous Conversation -- Accelerated Learning -- Organizational Alignment -- Engaged Leadership -- Making It Work -- Appendix: Deloitte Enterprise Value Map Excerpt
abstract
"Straightforward playbook for executing world-class strategy for tangible results designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors--performance management experts--show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner"--
catalogue key
8307616
 
Includes bibliographical references and index.
A Look Inside
Excerpts
Flap Copy
Managing Performance in Turbulent Times Analytics and Insight Clear yet comprehensive, Managing Performance in Turbulent Times eliminates complex jargon and reveals what it takes to be an effective, modern-day manager. Offering expert know-how, this timely book equips you to map your future progress to help your business perform, even under the most difficult conditions. Keeping three ideas in mind-leveraging the tools that are working, simplifying the model, and making the content readable for managers-this book makes the management process much easier to maneuver and maintain. Streamlining the process of executing on strategy to bring tangible results to any organization, Managing Performance in Turbulent Times looks at: The importance of adaptability to changein todays business environment The emergence of turbulence today The environmental turbulence facing organizational systems A streamlined execution process to improve business results The tools and techniques emerging to help your business not only endure, but thrive, in turbulence Highlighting a completely new approach to performance management, the authors introduce their unique PM4TE model, specifically engineered for use in turbulent settings where simplicity, speed, and adaptability are at a premium. Coupling the best ideas in performance measurement with the challenges of turbulent environments, the PM4TE model is an effective complement to your existing performance management initiatives. Tried-and-true performance management approaches and management responses now have limited efficacy. Together with a companion website offering tools, checklists, and templates, this essential resource illuminates the key points necessary for your management success. An indispensable tool for managers interested in taking any business to new heights, Managing Performance in Turbulent Times explains how you can get a leg up on the competition and advance your organization.
Flap Copy
Managing Performance in Turbulent Times Analytics and Insight Clear yet comprehensive, Managing Performance in Turbulent Times eliminates complex jargon and reveals what it takes to be an effective, modern-day manager. Offering expert know-how, this timely book equips you to map your future progress to help your business perform, even under the most difficult conditions. Keeping three ideas in mind-leveraging the tools that are working, simplifying the model, and making the content readable for managers-this book makes the management process much easier to maneuver and maintain. Streamlining the process of executing on strategy to bring tangible results to any organization, Managing Performance in Turbulent Times looks at: The importance of adaptability to changein today's business environment The emergence of turbulence today The environmental turbulence facing organizational systems A streamlined execution process to improve business results The tools and techniques emerging to help your business not only endure, but thrive, in turbulence Highlighting a completely new approach to performance management, the authors introduce their unique PM4TE model, specifically engineered for use in turbulent settings where simplicity, speed, and adaptability are at a premium. Coupling the best ideas in performance measurement with the challenges of turbulent environments, the PM4TE model is an effective complement to your existing performance management initiatives. Tried-and-true performance management approaches and management responses now have limited efficacy. Together with a companion website offering tools, checklists, and templates, this essential resource illuminates the key points necessary for your management success. An indispensable tool for managers interested in taking any business to new heights, Managing Performance in Turbulent Times explains how you can get a leg up on the competition and advance your organization.
Summaries
Main Description
This book is designed with 3 key ideas in mind: Leverage the Tools that are working, Simplify the Model, and Make the content readable for managers. Managers need tools to do their jobs better. They gravitate toward models that are easy to understand, simple to use, and get results. While they like PhD thinking, they don't want to be burdened with PhD speak or complex models. The process outlined in the book and the associated tools are intended to be put into use. While it isn't a field manual per se , it is designed with the intent that it be used as a playbook for the modern-day strategy manager. These managers all share the desire to get a leg up on the competition and advance themselves within their organizations in the process. Tentative contents: 1. Strategy Execution: What You Don't know Can Hurt You 2. Accelerated Strategy Execution: An Introduction 3. Step 1: Model Strategy 4. Step 2: Manage Stategic Projects 5. Step 3: Measure Strategic Performance 6. Step 4: Make Critical Decisions 7. Leadership Engagement 8. Continuous Conversation 9. Organizational Alignment 10. Accelerated Learning 11 Strategic Intelligence 12 Making the Model Work
Main Description
Straightforward playbook for executing world-class strategy for tangible results Designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors-performance management experts-show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within todays business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner.
Library of Congress Summary
"Straightforward playbook for executing world-class strategy for tangible resultsDesigned with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors--performance management experts--show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner"--
Main Description
Straightforward playbook for executing world-class strategy for tangible results Designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors-performance management experts-show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner.
Long Description
Simplify strategy and get tangible results Managing Performance in Turbulent Times "In a business environment in which variability and change are the new norms, traditional static business models and performance measurement systems are no longer adequate. Barrows and Neely provide a comprehensive, proven process for measuring and managing performance in turbulent environments that moves beyond existing performance measurement frameworks to encompass the dynamic management of the entire business execution cycle." -Christopher D. Ittner, Ernst & Young Professor of Accounting, The Wharton School, University of Pennsylvania "Performance management in a high-tech company is an ongoing battle of trying to stay ahead of tomorrows market while delivering todays results. The PM4TE process ensures the right focus is maintained on the critical aspects of performance management that enable successful execution of both." -Rick Reidy, Chief Executive Officer, Progress Software " Managing Performance in Turbulent Times provides the right approaches to improve the way strategies are modeled, projects are managed, progress is monitored, and decisions are made in todays dynamic and uncertain environment. The approaches are highly adaptable and can be applied in any organization to get rapid results." -Dr. Mark L. Frigo, PhD, CPA, CMA; Distinguished Professor of Strategy and Leadership; Director, Strategic Risk Management Lab, Kellstadt Graduate School of Business, DePaul University; and author of Driven: Business Strategy, Human Actions, and the Creation of Wealth "We use the PM4TE process at Hubbell Lighting to focus our management teams attention on the critical objectives, performance metrics, and projects that drive our business. In an industry environment where the speed of change is increasing rapidly and competition is globally intense, weve been able to successfully adapt our organization and deliver valuable results." -Scott H. Muse, President, Hubbell Lighting
Long Description
Simplify strategy and get tangible results Managing Performance in Turbulent Times "In a business environment in which variability and change are the new norms, traditional static business models and performance measurement systems are no longer adequate. Barrows and Neely provide a comprehensive, proven process for measuring and managing performance in turbulent environments that moves beyond existing performance measurement frameworks to encompass the dynamic management of the entire business execution cycle." -Christopher D. Ittner, Ernst & Young Professor of Accounting, The Wharton School, University of Pennsylvania#60;p>"Performance management in a high-tech company is an ongoing battle of trying to stay ahead of tomorrows market while delivering todays results. The PM4TE process ensures the right focus is maintained on the critical aspects of performance management that enable successful execution of both." -Rick Reidy, Chief Executive Officer, Progress Software " Managing Performance in Turbulent Times provides the right approaches to improve the way strategies are modeled, projects are managed, progress is monitored, and decisions are made in todays dynamic and uncertain environment. The approaches are highly adaptable and can be applied in any organization to get rapid results." -Dr. Mark L. Frigo, PhD, CPA, CMA; Distinguished Professor of Strategy and Leadership; Director, Strategic Risk Management Lab, Kellstadt Graduate School of Business, DePaul University; and author of Driven: Business Strategy, Human Actions, and the Creation of Wealth "We use the PM4TE process at Hubbell Lighting to¿¿focus our management teams attention on the critical objectives,¿¿performance metrics,¿¿and projects that drive our business. In an industry environment where the speed of change is increasing rapidly and competition is globally intense, weve been able to successfully adapt our organization and deliver valuable results." -Scott H. Muse, President, Hubbell Lighting
Long Description
Simplify strategy and get tangible results Managing Performance in Turbulent Times "In a business environment in which variability and change are the new norms, traditional static business models and performance measurement systems are no longer adequate. Barrows and Neely provide a comprehensive, proven process for measuring and managing performance in turbulent environments that moves beyond existing performance measurement frameworks to encompass the dynamic management of the entire business execution cycle." -Christopher D. Ittner, Ernst & Young Professor of Accounting, The Wharton School, University of Pennsylvania #60;p>"Performance management in a high-tech company is an ongoing battle of trying to stay ahead of tomorrows market while delivering todays results. The PM4TE process ensures the right focus is maintained on the critical aspects of performance management that enable successful execution of both." -Rick Reidy, Chief Executive Officer, Progress Software "Managing Performance in Turbulent Times provides the right approaches to improve the way strategies are modeled, projects are managed, progress is monitored, and decisions are made in todays dynamic and uncertain environment. The approaches are highly adaptable and can be applied in any organization to get rapid results." -Dr. Mark L. Frigo, PhD, CPA, CMA; Distinguished Professor of Strategy and Leadership; Director, Strategic Risk Management Lab, Kellstadt Graduate School of Business, DePaul University; and author of Driven: Business Strategy, Human Actions, and the Creation of Wealth "We use the PM4TE process at Hubbell Lighting to'focus our management teams attention on the critical objectives,?performance metrics,?and projects that drive our business. In an industry environment where the speed of change is increasing rapidly and competition is globally intense, weve been able to successfully adapt our organization and deliver valuable results." -Scott H. Muse, President, Hubbell Lighting
Bowker Data Service Summary
This is a straightforward playbook for executing world-class strategy for tangible results. It is designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers.
Back Cover Copy
Simplify strategy and get tangible results Managing Performance in Turbulent Times "In a business environment in which variability and change are the new norms, traditional static business models and performance measurement systems are no longer adequate. Barrows and Neely provide a comprehensive, proven process for measuring and managing performance in turbulent environments that moves beyond existing performance measurement frameworks to encompass the dynamic management of the entire business execution cycle." -Christopher D. Ittner, Ernst & Young Professor of Accounting, The Wharton School, University of Pennsylvania "Performance management in a high-tech company is an ongoing battle of trying to stay ahead of tomorrow's market while delivering today's results. The PM4TE process ensures the right focus is maintained on the critical aspects of performance management that enable successful execution of both." -Rick Reidy, Chief Executive Officer, Progress Software "Managing Performance in Turbulent Times provides the right approaches to improve the way strategies are modeled, projects are managed, progress is monitored, and decisions are made in today's dynamic and uncertain environment. The approaches are highly adaptable and can be applied in any organization to get rapid results." -Dr. Mark L. Frigo, PhD, CPA, CMA; Distinguished Professor of Strategy and Leadership; Director, Strategic Risk Management Lab, Kellstadt Graduate School of Business, DePaul University; and author of Driven: Business Strategy, Human Actions, and the Creation of Wealth "We use the PM4TE process at Hubbell Lighting to'focus our management team's attention on the critical objectives,?performance metrics,?and projects that drive our business. In an industry environment where the speed of change is increasing rapidly and competition is globally intense, we've been able to successfully adapt our organization and deliver valuable results." -Scott H. Muse, President, Hubbell Lighting
Table of Contents
Forewordp. xi
Prefacep. xv
Acknowledgmentsp. xxi
Turbulence and Performance Management Today
Understanding Turbulencep. 3
The World Is More Turbulent Todayp. 3
Understanding Turbulencep. 10
Effects of Turbulence on Organizationsp. 14
What We're Seeing in Practice Todayp. 16
Summaryp. 18
Case Study: The Decline of the Handleman Companyp. 18
Notesp. 20
Performance Management Todayp. 21
Performance ManagementùStill an Emerging Disciplinep. 21
Shortcomings of Today's Performance Management Systemsp. 25
Principles of Managing Performance in Turbulent Timesp. 28
Performance Management for Turbulent Environments: The PM4TE Processp. 31
Summaryp. 37
Notesp. 38
The Performance Management Core Process for Turbulent Environments
Model Performancep. 41
Why Model Performance during Turbulent Times?p. 43
Benefits of Modeling Performance in the PM4TE Processp. 50
Steps to Modeling an Organization's Performancep. 51
Critical Success Factorsp. 60
Summaryp. 61
Case Study: Ricoh Corporationp. 62
Notesp. 66
Manage Projectsp. 67
Why Manage Projects during Turbulent Times?p. 69
State of the Artp. 69
Benefits of Managing Projects in the PM4TE Processp. 75
Steps to Managing an Organization's Vital Projectsp. 77
Critical Success Factorsp. 83
Summaryp. 85
Case Study: Hubbell Lighting, inc.p. 85
Notesp. 91
Measure Progressp. 93
Why Measure Progress during Turbulent Times?p. 95
State of the Artp. 95
Understanding Measurement Todayp. 96
Performance Measurement Frameworksp. 98
Benefits of Measuring Progress in the PM4TE Processp. 104
Steps to Measuring Progressp. 106
Critical Success Factorsp. 111
Summaryp. 113
Case Study: British Airwaysp. 113
Notesp. 118
Make Decisionsp. 119
Why Make Decisions during Turbulent Times?p. 120
State of the Artp. 122
Benefits of Making Decisions in the PM4TE Processp. 130
Steps to Making Decisionsp. 132
Critical Success Factorsp. 135
Summaryp. 136
Case Study: 1st Marine Logistics Group, United States Marine Corpsp. 137
Notesp. 141
Performance Management for Turbulent Environments Model Enablers
Strategic Intelligencep. 145
Why Strategic Intelligence Is a Model Enablerp. 147
Understanding Strategic Intelligencep. 149
Critical Success Factorsp. 159
Summaryp. 160
Case Study: Federal Bureau of Investigationp. 161
Notesp. 166
Continuous Conversationp. 167
Why Continuous Conversation Is a Model Enablerp. 169
Understanding Continuous Conversationp. 171
Critical Success Factorsp. 177
Summaryp. 178
Case Study: Googlep. 179
Notesp. 183
Accelerated Learningp. 185
Why Accelerated Learning Is a Model Enablerp. 187
Understanding Accelerated Learningp. 189
Critical Success Factorsp. 197
Summaryp. 199
Case Study: Progress Softwarep. 199
Notesp. 203
Organizational Alignmentp. 205
Why Organizational Alignment is a Model Enablerp. 207
Understanding Organizational Alignmentp. 209
Critical Success Factorsp. 219
Summaryp. 220
Case Study: Altra Industrial Motionp. 221
Notesp. 226
Engaged Leadershipp. 229
Why Engaged Leadership Is a Model Enablerp. 231
Understanding Leadership Engagementp. 233
Critical Success Factorsp. 240
Summaryp. 241
Case Study: RSA Securityp. 241
Notesp. 246
Making the Model Work
Making It Workp. 249
The Logic of Cyclesp. 251
Stage 1: Performance Management Cyclep. 253
Stage 2: Execution Management Cyclep. 255
Stage 3: Model Enablersp. 259
The Performance Management in Turbulent Environments Assessment: Determining the Current State of the Modelp. 260
Summaryp. 260
Appendix: Deloitte Enterprise Value Map Excerptp. 263
About the Authorsp. 265
Indexp. 267
Table of Contents provided by Ingram. All Rights Reserved.

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