Access, quality and satisfaction with care [electronic resource] : concerns of patients, providers and insurers /
edited by Jennie Jacobs Kronenfeld.
Amsterdam ; Boston : Elsevier / JAI, 2006.
xi, 257 p. : ill.
076231320X, 9780762313204
More Details
added author
Amsterdam ; Boston : Elsevier / JAI, 2006.
Licensed for access by U. of T. users.
catalogue key
Includes bibliographical references.
A Look Inside
Main Description
Traditionally in health services research, cost, quality and access to care have been viewed as the three major issues of health care delivery and have been important in the development of health services research as a multidisciplinary way to examine issues in health care and health care delivery. Satisfaction is often viewed as a specialized aspect of access to care. Given the sociological focus of this volume, costs are less of a focus, but access, quality and satisfaction are important sociological aspects of health services delivery concerns and have been for more than 30 years. This volume explores a variety of those issues in todays health care system, with a strong sociological focus. Besides the introductory section of the volume, the other sections of the volume focus on articles that are about patients and special types of care, elderly care issues, issues of access, quality and satisfaction with care from the perspective of foreign health care systems, and these issues in public systems of care. Some of the specific chapters look at issues of care for Vietnam veterans, patients with myocardial infarctions, and dental care and maternity care, elderly care issues, and what can be learned from explorations of some aspects of the health care systems of Canada and Hungary. Access, Quality and Satisfaction with Care is essential reading for medical sociologists and people working in other social science disciplines studying health-related issues. The volume also provides vital information for health services researchers, policy analysts and public health researchers. *Looks at health care from a sociological perspective that is more focused on access, quality and satisfaction than cost *Chapters focus on specialized forms of care and specific issues (i.e. Vietnam Veterans, dental and maternity care, elderly care issues, health care systems in different countries, etc.) *Essential for medical sociologists and others in social science industries studying health-related issues
Bowker Data Service Summary
The five sections in this volume are: 'Access, Quality and Satisfaction with Care', 'Patients and Special Types of Care', 'Elderly Care Issues', 'Access, Quality and Satisfaction in Foreign Health Care Systems' and 'Satisfaction, Access, and Quality Issues in Public Systems of Care'.
Table of Contents
Access, quality and satisfaction : three critical concepts in health services and health care deliveryp. 3
Access, quality and satisfaction with care : concerns of Vietnam veteransp. 17
Disparities in outcomes of acute myocardial infarction across health insurance statusesp. 41
Racial and socioeconomic differences in predictors of dental care usep. 61
Getting your own doctor is "a stab in the dark" : exploring the presence of on-call doctors at hospital births and potential implications for nursing practicep. 81
Dreams of hot toast and smiling nurses : toward a model of patient-responsive care in nursing homesp. 109
Institutional constraints on residents in long-term care facilities for the elderlyp. 135
The triad of health care - access, quality, and cost : a story of Hungary in 2006p. 157
Between a rock and a hard place : access, quality and satisfaction with care among women living in rural and remote communities in Canadap. 175
Public health care for low-income and minority women with children in an age of welfare reformp. 205
Steps to a negotiated consensus : a framework for developing community health initiativesp. 235
Table of Contents provided by Blackwell. All Rights Reserved.

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