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Handbook of workplace assessment : evidence-based practices for selecting and developing organizational talent /
John C. Scott, Douglas H. Reynolds, editors ; foreword by Allan H. Church and Janine Waclawski.
edition
1st ed.
imprint
San Francisco, CA : Jossey-Bass, c2010.
description
lviii, 850 p. : ill. ; 24 cm.
ISBN
0470401311, 9780470401316
format(s)
Book
A Look Inside
Excerpts
Flap Copy
Given the trend for organizations to streamline their workforces and focus on acquiring and retaining only top talent, a key challenge has been how to use assessment programs to deliver a high-performing workforce that can drive revenues, shareholder value, growth, and long-term sustainability. The Handbook of Workplace Assessment directly addresses this challenge by presenting sound, evidence-based, and practical guidance for implementing assessment processes that will lead to exceptional decisions about people. The chapters in this book provide a wide range of perspectives from a world-renowned group of authors and reflect cutting-edge theory and practice. The Handbook of Workplace Assessment provides the framework for what should be assessed and why and shows how to ensure that assessment programs are of the highest quality reviews best practices for assessing capabilities across a wide variety of positions summarizes key strategic applications of assessment that include succession management, mergers, acquisitions and downsizings, identification of potential, and selection on a global scale highlights advances, trends, and issues in the assessment field including technology-based assessment, the legal environment, alternative validation strategies, flaws in assessment, and the strategic use of evaluation to link assessment to organizational priorities This SIOP Professional Practice Series Handbook will be applicable to HR professionals who are tasked with implementing an assessment program as well as for the users of assessments, including hiring managers and organizational leaders who are looking for direction on what to assess, what it will take, and how to realize the benefits of an assessment program. This Handbook is also intended for assessment professionals and researchers who build, validate, and implement assessments.
Flap Copy
Given the trend for organizations to streamline their workforces and focus on acquiring and retaining only top talent, a key challenge has been how to use assessment programs to deliver a high-performing workforce that can drive revenues, shareholder value, growth, and long-term sustainability.The Handbook of Workplace Assessment directly addresses this challenge by presenting sound, evidence-based, and practical guidance for implementing assessment processes that will lead to exceptional decisions about people. The chapters in this book provide a wide range of perspectives from a world-renowned group of authors and reflect cutting-edge theory and practice.The Handbook of Workplace Assessmentprovides the framework for what should be assessed and why and shows how to ensure that assessment programs are of the highest qualityreviews best practices for assessing capabilities across a wide variety of positionssummarizes key strategic applications of assessment that include succession management, mergers, acquisitions and downsizings, identification of potential, and selection on a global scalehighlights advances, trends, and issues in the assessment field including technology-based assessment, the legal environment, alternative validation strategies, flaws in assessment, and the strategic use of evaluation to link assessment to organizational prioritiesThis SIOP Professional Practice Series Handbook will be applicable to HR professionals who are tasked with implementing an assessment program as well as for the users of assessments, including hiring managers and organizational leaders who are looking for direction on what to assess, what it will take, and how to realize the benefits of an assessment program. This Handbook is also intended for assessment professionals and researchers who build, validate, and implement assessments.
Summaries
Main Description
Praise for Handbook of Workplace Assessment "Wow-what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues."-Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver "The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward in a global world of work where changes are continuously anticipated in the workforce, design of jobs, economies, legal arena, and technologies."-Sheldon Zedeck, professor of psychology, vice provost of academic affairs and faculty welfare, University of California at Berkeley "The Handbook of Workplace Assessment is a book you will find yourself reaching for time after time as we all navigate through the demands of attracting, developing, and retaining talent. The authors and editors capture, in practical terms, how companies can effectively leverage assessment techniques to successfully manage talent and achieve business goals."-Jennifer R. Burnett, senior vice president, Global Staffing and Learning Talent Assessment for Selection and Development, Bank of America "Scott and Reynolds have succeeded in developing a comprehensive yet practical guide to assessment that is sure to be a trusted resource for years to come."-Corey Seitz, vice president, Global Talent Management, Johnson & Johnson
Main Description
Praise for Handbook of Workplace Assessment"Wow-what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues."-Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver"The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward in a global world of work where changes are continuously anticipated in the workforce, design of jobs, economies, legal arena, and technologies."-Sheldon Zedeck, professor of psychology, vice provost of academic affairs and faculty welfare, University of California at Berkeley"The Handbook of Workplace Assessment is a book you will find yourself reaching for time after time as we all navigate through the demands of attracting, developing, and retaining talent. The authors and editors capture, in practical terms, how companies can effectively leverage assessment techniques to successfully manage talent and achieve business goals."-Jennifer R. Burnett, senior vice president, Global Staffing and Learning Talent Assessment for Selection and Development, Bank of America"Scott and Reynolds have succeeded in developing a comprehensive yet practical guide to assessment that is sure to be a trusted resource for years to come."-Corey Seitz, vice president, Global Talent Management, Johnson & Johnson
Main Description
This definitive reference on workplace assessment for HR professionals features comprehensive overviews and best practices for all types of assessments for the selection, development, and development needs of all organizational employee levels. The book covers an unprecedented range of types of assessments and measurement approaches, including quality, abilities and intelligence, personality, background and experience, knowledge and skill, and competencies. Each chapter discusses the business need or market condition that supports the use of an assessment, the appropriate use of each assessment instrument, modes of administration, implementation, managing the assessment program, and instructive case studies.
Table of Contents
Figures, Tables, and Exhibitsp. xvii
Forewordp. xxiii
Prefacep. xxv
Acknowledgmentsp. xxxiii
The Editorsp. xxxv
The Contributorsp. xxxvii
Framework for Organizational Assessmentp. 1
Individual Differences That Influence Performance and Effectiveness: What Should We Assess?p. 3
Indicators of Quality Assessmentp. 27
General Cognitive Abilityp. 61
Personalityp. 81
Assessment of Background and Life Experience: The Past as Prologuep. 109
Knowledge and Skillp. 141
Physical Performancep. 165
Competencies, Job Analysis, and the Next Generation of Modelingp. 197
Assessment for Selection, Promotion, and Developmentp. 233
So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Actionp. 235
Assessment for Technical Jobsp. 247
Assessment for Administrative and Professional Jobsp. 279
Assessment for Sales Positionsp. 323
Assessment for Supervisory and Early Leadership Rolesp. 365
Executive and Managerial Assessmentp. 395
The Special Case of Public Sector Police and Fire Selectionp. 437
Strategic Assessment Programsp. 463
The Role of Assessment in Succession Managementp. 465
Assessing the Potential of Individuals: The Prediction of Future Behaviorp. 495
Assessment for Organizational Change: Mergers, Restructuring, and Downsizingp. 533
Global Applications of Assessmentp. 577
Advances, Trends, and Issuesp. 607
Advances in Technology-Facilitated Assessmentp. 609
The Legal Environment for Assessmentp. 643
Validation Strategiesp. 671
Addressing the Flaws in Our Assessment Decisionsp. 711
Strategic Evaluation of the Workplace Assessment Programp. 729
Final Thoughts on the Selection and Assessment Fieldp. 757
Appendix: Example Assessments Designed for Workplace Applicationp. 779
Name Indexp. 797
Subject Indexp. 809
Table of Contents provided by Ingram. All Rights Reserved.

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