Catalogue

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Treat people right! : how organizations and individuals can propel each other into a virtuous spiral of success /
Edward E. Lawler III.
edition
1st ed.
imprint
San Francisco : Jossey-Bass, c2003.
description
xvi, 261 p. : ill. ; 24 cm.
ISBN
0787964786 (alk. paper)
format(s)
Book
More Details
imprint
San Francisco : Jossey-Bass, c2003.
isbn
0787964786 (alk. paper)
contents note
Pt. 1. The new relationship between organizations and individuals. Why treating people right pays off. What makes organizations effective. What makes people effective. -- Pt. 2. The seven principles of treating people right. Find and keep the right people. Hire the right people. Develop people right. Design work right. Establish the right goals. Reward people right. Lead people right -- Epilogue. Manage change right.
catalogue key
6639952
 
Includes bibliographical references (p. 249-251) and index.
A Look Inside
About the Author
Author Affiliation
Edward E. Lawler III is director of the Center for Effective Organizations at the University of Southern California (USC) and distinguished professor of management and organization in the USC Marshall School of Business
Excerpts
Flap Copy
Treat people right. It sounds simple to do, and it is hard to argue against doing it. Ed Lawler argues it is also a fundamental key to creating effective organizations. But it is much easier said than done. The challenge_ and it is a significant one_ is to identify and implement organization designs and practices that are good for both individuals and organizations. In this book, Lawler_ one of the world's foremost business management experts_ shows how to "treat people right" in a way that actually produces positive long-term payoffs for organizations and the people who work in them. He calls this relationship a "virtuous spiral." As he explains, when organizations reward people for performance, they perform better, which propels the organization to higher levels of performance. The organization is then able to reward them better and attract and retain more talented people_ which in turn spirals the organization toward even better performance. The author details specific practices designed to satisfy employees while motivating them to continue improving their performance. These techniques include: developing a "brand" as an employer that attracts high achievers, selecting and developing high performers, crafting a leadership style that integrates and promotes performance, rewarding performance, and more. Lawler draws on examples from a wide range of companies including Microsoft, Motorola, IBM, Ford, and Hewlett-Packard to show how these practices work in some of the world's most successful organizations. Full of examples and best practices, Treat People Right! is a must-have resource for everyone who is concerned about building more effective organizations.
Flap Copy
Treat people right. It sounds simple to do, and it is hard to argue against doing it. Ed Lawler argues it is also a fundamental key to creating effective organizations. But it is much easier said than done. The challenge-- and it is a significant one-- is to identify and implement organization designs and practices that are good for both individuals and organizations. In this book, Lawler-- one of the world's foremost business management experts-- shows how to "treat people right" in a way that actually produces positive long-term payoffs for organizations and the people who work in them. He calls this relationship a "virtuous spiral." As he explains, when organizations reward people for performance, they perform better, which propels the organization to higher levels of performance. The organization is then able to reward them better and attract and retain more talented people-- which in turn spirals the organization toward even better performance. The author details specific practices designed to satisfy employees while motivating them to continue improving their performance. These techniques include: developing a "brand" as an employer that attracts high achievers, selecting and developing high performers, crafting a leadership style that integrates and promotes performance, rewarding performance, and more. Lawler draws on examples from a wide range of companies including Microsoft, Motorola, IBM, Ford, and Hewlett-Packard to show how these practices work in some of the world's most successful organizations. Full of examples and best practices, Treat People Right! is a must-have resource for everyone who is concerned about building more effective organizations.
Reviews
Review Quotes
"Ed Lawler is simply the best thinker about people in organizations today. His new book turns treating people right from magical and nice-to-do cliches to a set of specific, research-based actions that leaders can take." - Dave Ulrich, professor, University of Michigan "Practical advice for everyone who manages anyone . . . from first-time supervisor to CEO." - Bob Eckert, chairman and chief executive officer, MATTEL, INC. "Treat People Right! Is essential reading for any senior executive who believes that great and committed people are the ultimate source of value creation for their business." - Dennis Liberson, executive vice-president, human resources, Capital One Financial Corporation "Treat people Right! puts forward the principles, practices, and responsibilities necessary to be successful in today's ever changing business world- whether you are a seasoned executive or a recently hired college graduate you must read it!"- Jim Madden, chairman, president, and CEO, Exult, Inc. "Lawler's concept of 'virtuous spirals' is right on. His Seven Principles for Treating People Right and Creating a Virtuous Spiral are straight forward and obvious, but hard work. He clearly defines roles for both the organization and the people." - Mel Haught, president and CEO, Pello Corporation "If you care about how to attract, motivate, and maximize the potential of outstanding people, read this book!" - Bruce Pasternack, senior vice president and founding partner, Organization and Strategic Leadership Center, Booz Allen Hamilton "In the midst of all of the hype and psychobabble that fill bookstore shelves, Ed Lawler has done a fabulous job of brining solid rigorous thinking about people and organization into an accessible form." - David A. Nadler, chairman, Mercer Delta Consulting, LLC.
"Ed Lawler is simply the best thinker about people in organizations today. His new book turns treating people right from magical and nice-to-do clich's to a set of specific, research-based actions that leaders can take." - Dave Ulrich, professor, University of Michigan "Practical advice for everyone who manages anyone . . . from first-time supervisor to CEO." - Bob Eckert, chairman and chief executive officer, MATTEL, INC. "Treat People Right! Is essential reading for any senior executive who believes that great and committed people are the ultimate source of value creation for their business." - Dennis Liberson, executive vice-president, human resources, Capital One Financial Corporation "Treat people Right! puts forward the principles, practices, and responsibilities necessary to be successful in today's ever changing business world- whether you are a seasoned executive or a recently hired college graduate you must read it!"- Jim Madden, chairman, president, and CEO, Exult, Inc. "Lawler's concept of 'virtuous spirals' is right on. His Seven Principles for Treating People Right and Creating a Virtuous Spiral are straight forward and obvious, but hard work. He clearly defines roles for both the organization and the people." - Mel Haught, president and CEO, Pello Corporation "If you care about how to attract, motivate, and maximize the potential of outstanding people, read this book!" - Bruce Pasternack, senior vice president and founding partner, Organization and Strategic Leadership Center, Booz Allen Hamilton "In the midst of all of the hype and psychobabble that fill bookstore shelves, Ed Lawler has done a fabulous job of brining solid rigorous thinking about people and organization into an accessible form." - David A. Nadler, chairman, Mercer Delta Consulting, LLC.
"Ed Lawler is simply the best thinker about people in organizations today. His new book turns treating people right from magical and nice-to-do clich's to a set of specific, research-based actions that leaders can take." - Dave Ulrich, professor, University of Michigan"Practical advice for everyone who manages anyone . . . from first-time supervisor to CEO." - Bob Eckert, chairman and chief executive officer, MATTEL, INC."Treat People Right! Is essential reading for any senior executive who believes that great and committed people are the ultimate source of value creation for their business." - Dennis Liberson, executive vice-president, human resources, Capital One Financial Corporation"Treat people Right! puts forward the principles, practices, and responsibilities necessary to be successful in today's ever changing business world- whether you are a seasoned executive or a recently hired college graduate you must read it!"- Jim Madden, chairman, president, and CEO, Exult, Inc."Lawler's concept of 'virtuous spirals' is right on. His Seven Principles for Treating People Right and Creating a Virtuous Spiral are straight forward and obvious, but hard work. He clearly defines roles for both the organization and the people." - Mel Haught, president and CEO, Pello Corporation"If you care about how to attract, motivate, and maximize the potential of outstanding people, read this book!" - Bruce Pasternack, senior vice president and founding partner, Organization and Strategic Leadership Center, Booz Allen Hamilton"In the midst of all of the hype and psychobabble that fill bookstore shelves, Ed Lawler has done a fabulous job of brining solid rigorous thinking about people and organization into an accessible form." - David A. Nadler, chairman, Mercer Delta Consulting, LLC.
This item was reviewed in:
Reference & Research Book News, August 2003
To find out how to look for other reviews, please see our guides to finding book reviews in the Sciences or Social Sciences and Humanities.
Summaries
Bowker Data Service Summary
This title reveals how to create a special relationship between individuals and the organizations they work for; a relationship in which good performance, at all levels of the organization, pays off for both the individual and the organization.
Long Description
How do organizations move beyond merely acknowledging that "human capital" is their greatest asset to actually implementing practices that create significant benefits for both employees and organizations? In this book, Ed Lawler argues that in order to "treat people right" organizations must do more than simply provide good working conditions and good pay. Faced with changing markets, fickle customers, free-agent employees, and a volatile stock market, they need to build a "virtuous spiral" in which good performance at all levels of an organization pays off for both the organization and the individual. He identifies what individuals and organizations can do to build a mutually beneficial relationship that fits today's business environment. In the chaotic business world of the twenty-first century, the relationship between individuals and organizations can make the difference in the survival of an organization. Treat People Right! provides a blueprint for creating greater rewards and better employee performance that will in turn propel an organization to higher and higher levels of performance.
Main Description
One of the nation's leading management experts shows what it really takes to make a great organization-put people first How do organizations move beyond merely acknowledging that "human capital" is their greatest asset, and actually implement practices that create true benefits for both employees and the organizations? In this book, Edward Lawler shows how companies can "treat people right" by doing more than simply ensuring good working conditions and good pay. He shows how to build a special relationship between individuals and the organizations they work for-a relationship in which good performance at all levels of the organization pays off for both the company and the individual. The author details specific practices designed to keep employees satisfied but still motivated to continue improving their performance. These techniques include: developing a "brand" as an employer that attracts high achievers, selecting and developing the high achievers, crafting a leadership style that integrates and promotes these actions, and more. Lawler draws on examples from a wide range of companies such as Microsoft, Motorola, IBM, Ford, and others to show how these practices are already at work and successful in some of the world's most enduring organizations. Full of examples and a voice of true conviction, Treat People Right! is a must-have resource for anyone concerned about building and sustaining competitive advantage for the long term. Edward E. Lawler (Beverly Hills, CA) was named one of the country's leading management experts by BusinessWeek magazine. He is the author of over thirty books, and his articles have appeared in Fortune, the Harvard Business Review, and other national publications. He is Director of the Center for Effective Organizations at the University of Southern California (USC) and Professor of Management and Organization in the USC Marshall School of Business.
Table of Contents
Acknowledgmentsp. ix
Prefacep. xi
The New Relationship Between Organizations and Individuals
Why Treating People right Pays Offp. 3
What Makes Organizations Effectivep. 22
What Makes People Effectivep. 37
The Seven Principles of Treating People Right
Attract and Keep the Right Peoplep. 61
Hire the Right Peoplep. 95
Develop People Rightp. 114
Design Work Rightp. 139
Establish the Right Goalsp. 162
Reward People Rightp. 178
Lead People Rightp. 204
Epilogue: Manage Change Rightp. 228
Notesp. 249
The Authorp. 253
Indexp. 255
Table of Contents provided by Rittenhouse. All Rights Reserved.

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