Catalogue


The physician manager's handbook : essential business skills for succeeding in health care /
Robert J. Solomon.
edition
2nd ed.
imprint
Sudbury, Mass. : Jones and Bartlett Publishers, c2008.
description
xvi, 442 p.
ISBN
9780763746032
format(s)
Book
Holdings
More Details
imprint
Sudbury, Mass. : Jones and Bartlett Publishers, c2008.
isbn
9780763746032
contents note
Financial management -- Cash management and collection in private practices -- Evaluating performance -- Employment methods -- Consulting employees -- Leading your employees and colleagues -- Marketing -- Negotiation -- Organizational integration -- Business law -- Quality improvement -- Final thoughts.
catalogue key
6366482
 
Includes bibliographical references and index.
A Look Inside
About the Author
Author Affiliation
Robert J. Solomon is a professor of business administration in the Mason School of Business at The College of William & Mary in Williamsburg, Virginia.
Summaries
Main Description
Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. This work provides an overview of the essential business management skills that physician managers need to succeed.
Long Description
Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. The Physician Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Second Edition provides MBA-level business skills in core business areas, all illustrated with new case analyses and examples to demonstrate how to implement the methods discussed in the text. Through practical approaches to health system management and leadership problems encountered by physicians, this text is an ideal resource every physician manager needs to succeed on the business level.
Main Description
Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. The Physician Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Second Edition   provides MBA-level business skills in core business areas, all illustrated with new case analyses and examples to demonstrate how to implement the methods discussed in the text.  Through practical approaches to health system management and leadership problems encountered by physicians, this text is an ideal resource every physician manager needs to succeed on the business level.   Provides MBA-level business skills in: Management Marketing Finance Evaluating and Leading Employees Negotiation Quality Improvement   Also includes extensive updates and content additions on: Using the Internet NetPresent Value and Internal Rate of Return Physician evaluation and compensation systems Employment methods Leadership and how to vary your leadership style How to lead meetings and get the most out of them Integrating acquisitions Anti-kickbacks and anti-referral legislation View the Frontmatter and Chapter One under Additional Resources
Main Description
Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. Physicians who don't possess business skills are less able to provide their patients with the highest levels of clinical care. The Physician Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Second Edition provides MBA-level business skills in core business areas, all illustrated with cases and examples to demonstrate how to implement the methods discussed in the text. Complete with sophisticated and practical approaches to health system management and leadership problems encountered by physicians, this text is an ideal resource every physician manager needs to succeed on the business level. Provides MBA-level business skills in management, marketing, finance, evaluating and leading employees, negotiation, and quality improvement.
Table of Contents
Acknowledgmentsp. vii
Introductionp. viii
Financial Managementp. 1
CVP Analysisp. 2
Capital Asset Planningp. 11
Lease Versus Purchase Decisionsp. 21
Financial Statements, Reports, and Accounting Systemsp. 22
Uses for Ratiosp. 36
Control and Budgetingp. 36
Activity-Based Costingp. 46
Conclusionp. 57
Cash Management and Collection in Private Practicesp. 61
Cash Managementp. 62
Revenue and Procedure Databasep. 65
Cash Receipts and Disbursementsp. 66
Applied Cash Management Proceduresp. 70
Case Illustrationsp. 72
The Small Practice Physician Manager's Role in Cash Controlp. 72
Collection Managementp. 74
Collection Roles and Responsibilitiesp. 74
Case Analysis: Rewards and Behaviorsp. 82
Collecting from Patientsp. 83
The Patient Intake Processp. 86
Patient Educationp. 87
Billing Strategiesp. 90
Collecting Overdue Patient Balancesp. 92
Placing an Account in Collectionp. 96
Collecting from Insurance Companiesp. 98
Problem Account Detection and Timingp. 102
Collection Databasep. 103
The Collection Planp. 104
What to Do if Your Accounts Are Out of Controlp. 104
Conclusionp. 106
Sample Collection Plan (Partial)p. 107
Patient Intake Processp. 107
Patient Education Processp. 107
Verification and Preauthorizationsp. 107
Copayment Collection Proceduresp. 108
Insurance Billing Proceduresp. 108
Problem Account Detectionp. 108
Collection Steps and Sequencingp. 108
Evaluating Performancep. 109
Performance Appraisal: Contextp. 109
Performance Appraisal: The Short Coursep. 111
Conducting the Annual Appraisalp. 121
Performance Evaluation Datap. 128
Performance Standardsp. 129
Rating Formsp. 130
Improving Performancep. 132
Evaluating Physician Performancep. 132
Performance-Appraisal Summaryp. 136
Employment Methodsp. 137
Introductionp. 137
Using the Job Description: Identifying Selection Factorsp. 139
Recruitingp. 141
Developing Selection Procedures: The Big Picturep. 143
Selection Proceduresp. 147
Who Should Design and Conduct Your Testing?p. 155
The Resumep. 156
The Application Formp. 157
Additional Testingp. 158
Work Samplesp. 163
References and Recommendationsp. 165
Selection Strategyp. 165
Selecting Physicians and Other Professional Employeesp. 168
Equal Employment Opportunityp. 170
Case Application: Hiring a Business Managerp. 172
Case Application: A Selection Failure-A Personal Perspectivep. 179
Conclusionp. 179
Compensating Employeesp. 183
Who Should Construct Your Compensation Plan?p. 184
Equity: A Theory and Strategy for Determining Compensationp. 184
Using Equity to Construct a Compensation Planp. 186
Job Evaluation Methods for Achieving Internal and External Equityp. 190
Ranking Job Evaluation Methodp. 191
Going Beyond a Ranking Methodp. 197
Pay Rangesp. 200
Inflationp. 202
Compensation Plan Coveragep. 202
Practical Considerationsp. 202
Incentive Plansp. 203
Benefitsp. 206
Case Application: Mrs. Wilson's Equityp. 209
Physician Compensationp. 210
Conclusionp. 215
Point System of Job Evaluationp. 217
Knowledge (Table 5A-1)p. 217
Nonsupervisory Responsibility (Table 5A-2)p. 217
Ingenuity (Table 5A-3)p. 217
Personnel Management Responsibility (Table 5A-4)p. 221
Outside Relationships (Table 5A-5)p. 223
Leading Your Employees and Colleaguesp. 225
Introductionp. 225
Leadershipp. 226
Leading the Change Processp. 237
Motivationp. 245
Conclusionp. 250
United Family Practices, Ltdp. 253
Marketingp. 257
Introductionp. 257
Developing a Marketing Planp. 259
Generic Marketing Strategiesp. 266
Outcome: The Marketing Planp. 271
Focusing on Promotionp. 273
Market Segmentationp. 286
The Internetp. 291
Other Considerationsp. 298
The Internet-Your Rolep. 300
Conclusionsp. 300
Negotiationp. 303
The Art of Negotiation: Key Conceptsp. 304
Integrative and Distributive Negotiatingp. 309
The Prisoners' Dilemma: A Metaphor for Many Negotiation Issuesp. 318
Case Analysis: The Black Bookp. 321
Conclusionp. 326
The Black Book Proposalp. 328
Proposal for Lease Modificationp. 328
Organizational Integrationp. 331
Introductionp. 331
Structurep. 333
Factors Inhibiting Integrationp. 342
Integration Mechanismsp. 343
Small Practice Structuresp. 347
Conclusionp. 350
Northeast HealthCare Case Analysisp. 351
Northeast HealthCarep. 353
Business Lawp. 355
General Tortsp. 357
Classificationp. 358
Intentional Tortsp. 358
Negligence Tortsp. 361
Malpracticep. 362
Contractsp. 367
Employment Issuesp. 370
Antikickbacks and Antireferral Legislationp. 385
Selecting an Attorneyp. 390
Conclusionp. 391
Quality Improvementp. 393
Total Quality Management (TQM) Conceptsp. 394
Teamwork: The Core of TQM and Organization Integrationp. 402
Six Sigmap. 404
Case Analysis: Higher Quality and Lower Costs in Dialysisp. 405
Conclusionp. 408
Final Thoughtsp. 411
The Physician Manager's Personal Challengep. 411
Expectations of Others and Selfp. 412
Business Expectationsp. 414
Indexp. 417
Table of Contents provided by Ingram. All Rights Reserved.

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