Coordinating community care : multidisciplinary teams and care management /
John Øvretveit.
London ; Philadelphia : Open University Press, 1993.
viii, 232 p. : ill.
0335190472 (pbk.) : 0335190480 :
More Details
London ; Philadelphia : Open University Press, 1993.
0335190472 (pbk.) : 0335190480 :
catalogue key
Includes bibliographical references and index.
A Look Inside
This item was reviewed in:
Reference & Research Book News, November 1993
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Main Description
An exploration of how people from different professions and agencies work together to meet the health and social needs of people in a community. It is about making the most of different skills to meet people's needs and creating satisfying and supportive working groups. It is the details of making community care a reality. The effectiveness and quality of care a person receives depends on getting the right professionals and services, and also on the support given to the person's carers. Services must be co-ordinated if the person is to benefit, but co-ordination is more difficult with the increasing change, variety and complexity of health and social services in the 1990s. This book challenges the assumptions that services are best co-ordinated by multiprofessional and multi-agency teams, and that community care teams are broadly similar. It demonstrates when a team is needed and how to overcome differences between professions, and between agency policies and philosophies. Drawing on ten years of consultancy research with a variety of teams and services, the author gives practical guidance for managers and practitioners about how to set up and improve co-ordination and teamwork. The book combines practical concerns with theoretical depth drawing on organization and management theory, psychology, psychoanalysis, sociology, economics and government studies.
Table of Contents
Introductionp. 1
Needs and organizationp. 20
Markets, bureaucracy and associationp. 37
Types of teamp. 53
Client pathways and team resource managementp. 77
Team members' rolesp. 100
Team leadershipp. 121
Decisions and conflict in teamsp. 139
Communications and co-servicep. 159
Coordinating community health and social carep. 182
Appendix 1 Models of care management and community teamsp. 203
Appendix 2 An integrated primary care team - quality through teamworkp. 212
Appendix 3 Enabling cooperation and communicationp. 217
Glossaryp. 218
References and bibliographyp. 221
Indexp. 226
Table of Contents provided by Blackwell. All Rights Reserved.

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