Catalogue


Provider report cards : a guide for promoting health care quality to the public /
Patrice L. Spath, editor.
imprint
Chicago, IL : AHA Press, c1999.
description
xix, 154 p. : ill. ; 23 cm.
ISBN
1556482507(paper)
format(s)
Book
Holdings
More Details
added author
imprint
Chicago, IL : AHA Press, c1999.
isbn
1556482507(paper)
catalogue key
3065271
 
Includes bibliographical references and index.
A Look Inside
Excerpts
Flap Copy
Report cards are the result of market pressure for greater accountability in managed care. The intent behind them is to help consumers make wiser purchasing decisions. Report card initiatives originated with health plans, but it is fast becoming apparent that consumers believe quality measurement should extend to health providers-hospitals, home care agencies, long term care facilities, and doctors. This book prepares providers to meet the challenges of public-oriented report cards. Readers will learn what the public wants to know about the quality of their providers, how to display performance data in a manner that can be easily understood by the public, techniques for improving dissemination of performance information, strategies for minimizing product liability concerns, and methods for gathering performance data in various provider sites.
Reviews
Review Quotes
"A+. . . . the editor has a knack for bringing together the right mix of authors to give health care providers a commonsense guide to developing and using report cards." (Sandy Metzler) "Provider Report Cards addresses what consumers want to know about providers, and how they use that information to make purchasing choices. . . . this book is full of practical advice about how to collect, package, and present performance data to the public." (Rosemarie Olive) "Provider Report Cards brings the consumer's perspective to the foreground as health care administrators develop methods to report key outcomes and measures. It is an important resource regarding the critical elements to be considered when preparing to disseminate outcomes information to the public." (Lynne Nemeth) "A very timely book for those of us charged with the responsibility to help patients and consumers begin to understand the complexities of outcomes data, their utility, and their limitations." (Steven C. Winokur) "This book is an excellent resource for anyone involved in developing consumer-oriented health care report cards. It provides answers to important questions such as: What do consumers want to know about their health care providers? What strategies are effective for collecting performance measurement data? What issues should be considered when reporting this information to the public?" (Marilyn Oermann)
This item was reviewed in:
Doody's Reviews, September 1999
SciTech Book News, December 1999
To find out how to look for other reviews, please see our guides to finding book reviews in the Sciences or Social Sciences and Humanities.
Summaries
Main Description
Report cards are the result of market pressure for greater accountability in managed care. The intent behind them is to help consumers make wiser purchasing decisions. Report card initiatives originated with health plans, but it is fast becoming apparent that consumers believe quality measurement should extend to health providers--hospitals, home care agencies, long term care facilities, and doctors. This book prepares providers to meet the challenges of public-oriented report cards. Readers will learn what the public wants to know about the quality of their providers, how to display performance data in a manner that can be easily understood by the public, techniques for improving dissemination of performance information, strategies for minimizing product liability concerns, and methods for gathering performance data in various provider sites.
Long Description
Report cards are the result of market pressure for greater accountability in managed care. The intent behind them is to help consumers make wiser purchasing decisions. Report card initiatives originated with health plans, but it is fast becoming apparent that consumers believe quality measurement should extend to health providers_hospitals, home care agencies, long term care facilities, and doctors. This book prepares providers to meet the challenges of public-oriented report cards. Readers will learn what the public wants to know about the quality of their providers, how to display performance data in a manner that can be easily understood by the public, techniques for improving dissemination of performance information, strategies for minimizing product liability concerns, and methods for gathering performance data in various provider sites.
Table of Contents
About the Authors
Foreword
Preface
Designing and Disseminating Provider Report Cards
Determining What Consumers Want to Know about Providers
Communicating the Provider's Message to the Public
Disseminating Provider Report Cards via the Internet
Recognizing the Legal Issues Surrounding Provider Report Cards
Developing and Disseminating the Michigan Hospital Report
Measuring Provider Performance
Gathering Satisfaction Data to Share with the Public
Assessing How Provider Health Care Programs Enhance Community Quality of Life
Additional Resources
Index
Table of Contents provided by Publisher. All Rights Reserved.

This information is provided by a service that aggregates data from review sources and other sources that are often consulted by libraries, and readers. The University does not edit this information and merely includes it as a convenience for users. It does not warrant that reviews are accurate. As with any review users should approach reviews critically and where deemed necessary should consult multiple review sources. Any concerns or questions about particular reviews should be directed to the reviewer and/or publisher.

  link to old catalogue

Report a problem