Reforming the public sector : problems and solutions /
edited by Colin Clark and David Corbett.
St Leonards, NSW, Australia : Allen & Unwin, 1999.
xiv, 281 p. : ill. ; 22 cm.
1864488603 :
More Details
St Leonards, NSW, Australia : Allen & Unwin, 1999.
1864488603 :
catalogue key
Includes bibliographical references (p. 267-276) and index.
A Look Inside
Long Description
The last decade has seen dramatic changes in the public sector as political, technological, social and cultural developments have had varied and often far-reaching impacts. The pressure on public sector management is unlikely to slacken. In a new and changing environment, new solutions are expected for new and old problems.In Reforming the Public Sector the reader will find out how public sector managers find solutions to four kinds of problems: managing people; improving service to clients; managing money; and leading organisations. These solutions are actual real-life examples; the authors of each chapter are practicing managers or commentators with practical experience of the problem under consideration. Many of the case studies presented relate to the experience of the public sector in Victoria, the state recognised as a leader in public sector reform. Others come from wider afield-the federal public sector and those of New Zealand and the United Kingdom.Colin Clark is Professor of Accounting and Head of the Public Sector Research Unit at Victoria University of Technology. David Corbett is Emeritus Professor of Political Theory and Institutions at Flinders University and has been a Visiting Fellow at the Centre for Public Policy, University of Melbourne since 1996.
Table of Contents
Introduction: Problem solving and the case study methodp. 1
Reform of human resource management in a public service: The Victorian experiencep. 12
Responsiveness without politicisation: Finding a balancep. 27
New Zealand's public sector management reformp. 53
The cost-benefit of privatisation and competition: Towards a broader frame of referencep. 79
Reforming financial management in the Victorian public sectorp. 102
Financial and economic management of the Kennett government in Victoria: An appraisalp. 115
A critique of the application of accrual accounting to the public sectorp. 135
Implementation of competition policy reformp. 151
Service quality in the public sector: The international experiencep. 165
Centrelinkp. 178
Problem solving in the Victoria Police Forcep. 204
Governance and the global knowledge economy: Some issues for Australiap. 231
Requiem for the nation-state: Government and society in the global knowledge economyp. 253
Referencesp. 267
Indexp. 277
Table of Contents provided by Blackwell. All Rights Reserved.

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