Catalogue


British roots /
Howard A. Doughty ; consulting authors, Iain R. Munro, Darrel R. Skidmore.
imprint
Toronto : Wiley Publishers of Canada, c1978.
description
95 p. : ill. ; 26 cm. --
ISBN
0471997684 :
format(s)
Book
Holdings
Subjects
geographic term
More Details
imprint
Toronto : Wiley Publishers of Canada, c1978.
isbn
0471997684 :
general note
Includes index.
catalogue key
1949885
A Look Inside
Excerpts
Flap Copy
Based on many years of research and experience the ideas presented in Managing Knowledge result from intensive collaboration with major organizations including Daimler-Chrysler, Deutsche Bank, Motorola, Novartis, Roche Diagnostics, Siemens, Hewlett Packard and Xerox. Providing a road map for the most important stages of the knowledge management process the book offers a wide range of knowledge techniques, assesses their possible effects and addresses key questions faced by managers. By using the innovative 'building block' approach, individuals and organizations will be able to understand their own needs and any potential problems arising from any given technique. It will also help them choose a suitable tool to exploit existing knowledge management, upgrade the organizational knowledge base, avoid losing critical knowledge and evaluate the benefits of managing knowledge. Managing Knowledge offers a clear and practical way of dealing with the challenges of the knowledge economy in a systematic manner. Illustrated with examples from managerial practice, the book is designed to prompt critical thinking and assist practitioners to chart their own path through the knowledge jungle.
Summaries
Main Description
"Knowledge will dominate our entire 21st century social environment. Organizations will rapidly divide into those that know and those that don't. Leaders of tomorrow must make better use than they have done in the past of what knowledge their employees hold. This book will show you how." Bob Bishop, Chairman, Silicon Graphics World Trade Corporation
Long Description
Managing Knowledge is an extensive and eminently readable overview of the most important ideas, tools and current applications of knowledge management. The authors rely on an innovative 'building block' approach and provide a detailed description of the most important knowledge processes in organizations. "We are experiencing a paradigm shift from an industrial age to a service/knowledge age. We are all looking for new answers that will give meaning and purpose to our efforts, and make sense of knowledge processes. This book is an excellent tool: it is easy to read and contains practical examples which help us to deal with the issues. I enjoyed reading it." Heinz Fischer, Vice-President (Personnel), Deutsche Bank "Knowledge of customer needs, markets, patents, products and processes is a key strategic resource in today's business world. The use of this resource, particularly in larger companies, is becoming a matter of survival in highly competitive and innovation-driven markets. The practical approach to knowledge management offered by Gilbert Probst, Steffen Raub and Kai Romhardt should prove an extremely useful tool." Heinrich v. Pierer, President and CEO, Siemens AG "In this book Professor Pobst and his colleagues show in a great way how to systematize and work on increasing the efficiency of strategic knowledge management." Leif Edvinsson, Director, Intellectual Capital, Skandia "Knowledge will dominate our entire 21st century social environment. Organizations will rapidly divide into those that know and those that don't. Leaders of tomorrow must make better use than they have done in the past of what knowledge their employees hold. This book will show you how." Bob Bishop, Chairman, Silicon Graphics World Trade Corporation
Bowker Data Service Summary
The authors present a framework of knowledge related management processes and analyse each component separately, thus providing a practical and structured tool for assessing the entire range of knowledge related activities in an organisation.
Back Cover Copy
Managing Knowledge is an extensive and eminently readable overview of the most important ideas, tools and current applications of knowledge management. The authors rely on an innovative a'building blocka? approach and provide a detailed description of the most important knowledge processes in organizations. "We are experiencing a paradigm shift from an industrial age to a service/knowledge age. We are all looking for new answers that will give meaning and purpose to our efforts, and make sense of knowledge processes. This book is an excellent tool: it is easy to read and contains practical examples which help us to deal with the issues. I enjoyed reading it." Heinz Fischer, Vice-President (Personnel), Deutsche Bank "Knowledge of customer needs, markets, patents, products and processes is a key strategic resource in todaya's business world. The use of this resource, particularly in larger companies, is becoming a matter of survival in highly competitive and innovation-driven markets. The practical approach to knowledge management offered by Gilbert Probst, Steffen Raub and Kai Romhardt should prove an extremely useful tool." Heinrich v. Pierer, President and CEO, Siemens AG "In this book Professor Pobst and his colleagues show in a great way how to systematize and work on increasing the efficiency of strategic knowledge management." Leif Edvinsson, Director, Intellectual Capital, Skandia "Knowledge will dominate our entire 21st century social environment. Organizations will rapidly divide into those that know and those that dona't. Leaders of tomorrow must make better use than they have done in the past of what knowledge their employees hold. This book will show you how." Bob Bishop, Chairman, Silicon Graphics World Trade Corporation
Table of Contents
Prefacep. v
Managing Knowledge: The Challengep. 1
The Company's Knowledge Basep. 13
Building Blocks of Knowledge Managementp. 27
Defining Knowledge Goalsp. 39
Identifying Knowledgep. 69
Acquiring Knowledgep. 105
Developing Knowledgep. 129
Sharing and Distributing Knowledgep. 163
Using Knowledgep. 201
Preserving Knowledgep. 217
Measuring Knowledgep. 243
Incorporating Knowledge Managementp. 269
Getting Startedp. 287
First Experiences of Implementationp. 293
Case Study: Making Expert Knowledge Usable: Experiences with the Novartis 'Knowledge MarketPlace'p. 301
Case Study: Knowledge in Use in Holderbankp. 315
Notesp. 329
Bibliographyp. 341
Indexp. 352
Table of Contents provided by Syndetics. All Rights Reserved.

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