The first-time manager /
Loren B. Belker.
4th ed.
New York : AMACOM, c1997.
xii, 211 p. : ill. ; 23 cm.
More Details
New York : AMACOM, c1997.
catalogue key
Includes bibliographical references and index.
A Look Inside
About the Author
Author Affiliation
Gary S. Topchik is the managing partner of SilverStar Enterprises, Inc., a consulting firm specializing in management development
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Unpaid Annotation
Thousands of managers have learned the ropes with this classic primer on mastering managerial skill!Now completely updated and expanded, The First-Time Manager is filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling employees. Written in an easy-to-grasp conversational style, it includes 11 new chapters on today's crucial issues, including how to: - develop an effective management style and master team building skills- recognize and appreciate the work of employees- move beyond the organizational chart and see how things really get done- get off to a good start by improving self-discipline- maintain a clear perspective by balancing work with other interests.
Bowker Data Service Summary
Thoroughly expanded and updated, this classic text offers expert guidance on all aspects of modern management, from effective time and stress management to interpersonal skills.
Table of Contents
So You're Going To Manage People
The Road to Management
Starting Out
Building Trust and Confidence
Showing Your Appreciation
Being an Active Listener
The New Manager's Job and Pitfalls to Avoid
Dealing with Your Superiors
Choosing a Managerial Style of Your Own
Building Team Spirit
Tackling Your New Duties
Managing Problem Employees
Hiring and Interviewing
Training Team Members
Managing Change: Dealing with Resistance
Disciplining the Employee
"Oh My God, I Can't Fire Anyone!"
Having a Legal Awareness
Working with People and Building Relationships
No Secrets
The Human Resources Department
The Current State of Loyalty
Is There Such a Thing as Motivation?
The Generation Gap
Job Descriptions, Performance Appraisals, and Salary Administration
Writing Job Descriptions
Doing Performance Appraisals
Salary Administration
Improving and Developing Yourself
Having Emotional Intelligence
Developing a Positive Self-Image
Managing Your Own Time
The Written Word
The Grapevine
Your Best Friend: Delegation
A Sense of Humor
Managing, Participating in, and Leading Meetings
Taking Center Stage: The Role of Public Speaking in Your Career
The Complete Person
Coping with Stress
Having Balance in Your Life
A Touch of Class
Table of Contents provided by Publisher. All Rights Reserved.

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