Catalogue


201 knockout answers to tough interview questions [electronic resource] : the ultimate guide to handling the new competency-based interview style /
Linda Matias.
imprint
New York : American Management Association, c2010.
description
xxiv, 195 p. ; 23 cm.
ISBN
0814415008, 9780814415009
format(s)
Book
More Details
imprint
New York : American Management Association, c2010.
isbn
0814415008
9780814415009
restrictions
Licensed for access by U. of T. users.
catalogue key
10179797
A Look Inside
First Chapter
<html><head></head><body><p style="margin-top: 0"> Introduction </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> The job interview. It’s a constantly evolving environment. Just when candidates think they have figured it all out, they are exposed to competencybased interview questions (also known as behavioral-style interviews) that leave them clueless as to how to respond. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Competency-based interviews are quickly gaining popularity among hiring professionals as the most effective questioning strategy to identify and hire the right people. But what are competency-based interviews and how do these interviews work? Competency-based interviews are when interviewers focus on core competencies that are essential for success on the job. In addition, behavioral-style interview questions target the candidates’ accomplishments, which gives them an opportunity to showcase their successes. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> This book presents 201 competency-based interview questions that you are likely to be asked so you will know the best way to answer these questions. This book provides the tips and guidance you need to succeed in today’s competitive marketplace. To make it easier to navigate through the book, the information is split into three parts. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Part I: The Fundamentals. Whenever a new interview method, such as the competency-based interview, is introduced, it’s normal for applicants to feel insecure. The key is to not let self-doubt get the best of you, lest you run the risk of getting tongue-tied and making a poor impression. Filled with easy-to-grasp concepts and easy-to-follow advice, Part I effectively prepares you to enter this new world of interviewing. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Part II: Competency-Based Questions and Answers. This part of the book is its core.With these 201 interview questions and answers, you will come away with a clear understanding of how to broach this type of questioning strategy. Each answer has three components: situation, action (or observation), and result. The breakdown of competencies, along with the questions and typical answers, provides you with a variety of objectives and sample responses you can use as a guide when preparing for interviews. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Part III: The End of the Interview. The way you manage the end of the interview, and the course you take once the interview is over. can have a significant impact on whether or not you are offered the position. Complete with a post-interview analysis, this section provides scripts on how to close the interview and sample follow-up letters you can tailor to </p> <p style="margin-top: 0"> fit your situation. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Key Attributes and Career Values </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Key attributes and career values are personal characteristics and work strengths that employers will measure during job interviews. In the body of this book you will learn how to identify your fundamental competencies and shape each to appeal to employers. However, to begin, you can use your current job description to identify your employment-based </p> <p style="margin-top: 0"> traits and your basic career values. Here’s how to do it: </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Step 1. Pull out your job description and jot down your duties and responsibilities. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Step 2. Write down the actions you take to accomplish each duty. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Step 3. Identify the career values and key attributes important to each. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> As an example, see Figure I-1. This shows what one person, presently working as a quality assurance manager, came up with when he followed the three steps just described. As you can see, he took his current job description (to create a safe environment, to conduct OSHA meetings, and to file accident reports) and paired those duties with the actions he took to perform those duties and the employer-desired values and key employee attributes inherent in those actions. </p> <p style="margin-top: 0"> Gathering this job information and viewing it in this manner—in terms of key attributes and career values—will provide you with the resources you need to answer the kinds of competency-based questions that have been presented in this book. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> The Competency-Based Questions </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Chapters 6 through 10 present the 201 questions and give sample responses, keyed to the Key Attributes and Career Values described above. As a further aid, I have presented just the questions in the following section—you might see how well you can answer them right now, even before beginning to read this book. Then compare your initial responses </p> <p style="margin-top: 0"> with those in the chapters that follow. In this increasingly competitive world, securing a job position—especially </p> <p style="margin-top: 0"> the position that you want and that will advance your career—requires solid communication skills and the ability to answer these tough competencybased questions. With this guide you will be well on your way to getting that job offer. </p> <p style="margin-top: 0"> </p> <p style="margin-top: 0"> Good luck! </p> </body></html>
Reviews
Review Quotes
"Competency-based interviewing seems to be picking up steam at the nation's larger employers. If you have a crucial interview coming up, here's my recommendation: Spend some quality time with Matias' 195-page book -- the best I've seen on the topic." --Joyce Lain Kennedy, Tribune Media syndicated career columnist
"Featuring a plethora of sample questions, this indispensable guide features fill-in-the-blank exercises." --CareerBuilder.com
&"Featuring a plethora of sample questions, this indispensable guide features fill-in-the-blank exercises.&" --CareerBuilder.com
To find out how to look for other reviews, please see our guides to finding book reviews in the Sciences or Social Sciences and Humanities.
Summaries
Back Cover Copy
These days more and more employers are using "competency-based" job interview questions to try to ensure that new hires' experience and abilities match the demands of the positions they're filling. Designed to elicit real-life career events demonstrating your knowledge, judgment, and skills, this new breed of interview question can trip up even the savviest job seekers. And in this extremely tough job market, there are no second chances. 201 Knockout Answers to Tough Interview Questions gives you the lowdown on this new competency-based interviewing style, including a huge range of sample questions complete with winning answers you can use to prep for any make-or-break job interview. This book will arm you with confidence-inspiring answers that highlight your accomplishments in each of the five core competencies every employer wants in an employee: Individual Responsibility, Manager/Leadership Skills, Personal Motivation, Analytical Skills, and People Skills. You'll find the best way to tailor your own response to tough questions like: Describe an occasion when you managed a situation that was your supervisor's responsibility. Tell me about a time when you had competing deadlines and had to choose one to miss. Describe a time when a customer had an issue with the way you managed his or her account. What did you do about it? Tell me about a time you spearheaded an initiative and met resistance from the overwhelming majority of staff. You'll also discover seven ways to stand out during your interview, what to do when you lack experience, and how to avoid the common mistakes that keep candidates from being hired. Complete with fill-in-the-blank exercises that will help prepare you to demonstrate the skills that will impress any employer, 201 Knockout Answers to Tough Interview Questions gives you the hidden edge you need to come out on top and get the job offer you know you deserve. Linda Matias, JCTC, CIC, NCRW , runs CareerStrides, a career consulting firm, where she coaches clients on effective interview techniques. A former president of the National Resume Writers Association, her syndicated column appears on sites including CareerKnowHow.com, JobSeekerAdvice.com, and others. She also writes a column and produces a podcast for the YouTube Channel CareerStrides and is the author of How to Say It Job Interviews . She lives in Long Island, New York.
Back Cover Copy
These days more and more employers are using "competency-based" job interview questions to try to ensure that new hires' experience and abilities match the demands of the positions they're filling. Designed to elicit real-life career events demonstrating your knowledge, judgment, and skills, this new breed of interview question can trip up even the savviest job seekers. And in this extremely tough job market, there are no second chances. 201 Knockout Answers to Tough Interview Questionsgives you the lowdown on this new competency-based interviewing style, including a huge range of sample questions complete with winning answers you can use to prep for any make-or-break job interview. This book will arm you with confidence-inspiring answers that highlight your accomplishments in each of the five core competencies every employer wants in an employee: Individual Responsibility, Manager/Leadership Skills, Personal Motivation, Analytical Skills, and People Skills. You'll find the best way to tailor your own response to tough questions like: Describe an occasion when you managed a situation that was your supervisor's responsibility. Tell me about a time when you had competing deadlines and had to choose one to miss. Describe a time when a customer had an issue with the way you managed his or her account. What did you do about it? Tell me about a time you spearheaded an initiative and met resistance from the overwhelming majority of staff. You'll also discover seven ways to stand out during your interview, what to do when you lack experience, and how to avoid the common mistakes that keep candidates from being hired. Complete with fill-in-the-blank exercises that will help prepare you to demonstrate the skills that will impress any employer, 201 Knockout Answers to Tough Interview Questionsgives you the hidden edge you need to come out on top and get the job offer you know you deserve. Linda Matias, JCTC, CIC, NCRW, runs CareerStrides, a career consulting firm, where she coaches clients on effective interview techniques. A former president of the National Resume Writers Association, her syndicated column appears on sites including CareerKnowHow.com, JobSeekerAdvice.com, and others. She also writes a column and produces a podcast for the YouTube Channel CareerStrides and is the author of How to Say It Job Interviews. She lives in Long Island, New York.
Description for Bookstore
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questionsand winning answersthis book is organized by the five core competencies most interviewers are looking for: Individual responsibility (decisiveness, independence, flexibility, career goals) Managerial skills (leadership, delegation, strategic planning) Motivational factors (ambition, initiative) Analytical skills (problem solving, attention to detail) People skills (teamwork, communication, customer service) This indispensable guide features fill-in-the-blank exercises readers can use to prepare themselves to demonstrate sought-after competencies and wow potential employers. It's a powerful book no job seeker should be without.
Main Description
"Competency-based interviewing seems to be picking up steam at the nation's larger employers. If you have a crucial interview coming up, here's my recommendation: Spend some quality time with Matias' 195-page book -- the best I've seen on the topic." - Joyce Lain Kennedy, Tribune Media syndicated career columnist "Featuring a plethora of sample questions, this indispensable guide features fill-in-the-blank exercises." - CareerBuilder.com Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions -- and winning answers -- this book is organized by the five core competencies most interviewers are looking for: Individual responsibility, Managerial skills, Motivational factors, Analytical skills, and People skills.
Main Description
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions - and winning answers - this book is organized by the five core competencies most interviewers are looking for: * Individual responsibility (decisiveness, independence, flexibility, career goals) * Managerial skills (leadership, delegation, strategic planning) * Motivational factors (ambition, initiative) * Analytical skills (problem solving, attention to detail) * People skills (teamwork, communication, customer service) This indispensable guide features fill-in-the-blank exercises readers can use to prepare themselves to demonstrate sought-after competencies and wow potential employers. It's a powerful book no job seeker should be without.
Main Description
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions-and winning answers-this book is organized by the five core competencies most interviewers are looking for: - Individual responsibility (decisiveness, independence, flexibility, career goals) - Managerial skills (leadership, delegation, strategic planning) - Motivational factors (ambition, initiative) - Analytical skills (problem solving, attention to detail) - People skills (teamwork, communication, customer service) This indispensable guide features fill-in-the-blank exercises readers can use to prepare themselves to demonstrate sought-after competencies and wow potential employers. It's a powerful book no job seeker should be without.
Main Description
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions -- and winning answers -- this book is organized by the five core competencies most interviewers are looking for: Individual responsibility, Managerial skills, Motivational factors, Analytical skills, and People skills.
Main Description
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be pre pared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions and winning answers. This indispensable guide features fill-in-the-blank exercises readers can use to prepare themselves to demonstrate sought-after competencies and wow potential employers. It's a powerful book no job seeker should be without.
Table of Contents
Introduction
201 Competency-Based Interview Questions at a Glance
The Fundamentals
What Are Competency-Based Interviews?
Competency-Based vs.Traditional Interview Questions
Proficiencies That Competency-Based Questions Measure
Industry-Specific Competencies
Preparing for Competency-Based
Interview Questions
Identify and Highlight Your Accomplishments
When You Lack Specific Experience
Industry-Specific Accomplishments
Identify Your Core Competencies
Keep SOAR in Mind
Leverage Your Competency-Based Résumé
Competency-Based Résumé Tips
Accomplishment-Based Information
The Objective or Profile Statement
The Professional Experience Section
Selected Résumé Formats
Why Candidates Do Not Get Hired
When Examples Go Wrong
A Negative Mind-Set
A Potpourri of Other Interview Mistakes
Seven Ways to Stand Out During the Interview
Write a Personal Brand Statement
ReduceYour Anxiety
ImproveYour Speaking Voice
Be Concise
Common Words and Phrases to Avoid
Make Specific Statements
Script or Outline Your Responses
Competency-Based Questions and Answers
Competency #1 Individual Responsibility
Decisiveness
Independence
Flexibility
Career Goals
Competency #2 Managerial/Leadership Skills
Leadership
Employee Motivation
Ability to Delegate
Strategic Planning
Competency #3 Personal Motivation
Ambition
Initiative
Competency #4 Analytical Skills
Problem Solving
Attention to Detail
Competency #5 People Skills
Team Orientation
Customer Service
Communications
The End of the Interview
Closing the Job Interview
Some Closing Mistakes
The Closing Statement
The Interview Follow-Up
Follow-Up Pointers
Competency-Based Follow-Up Letters
Contributors
About the Author
Table of Contents provided by Publisher. All Rights Reserved.

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