Les Dakens: my journey as CHRO -- My philosophy about the CHRO role -- Leadership characteristics of a good CHRO -- Developing successors for the CHRO role -- Working with the HR team -- HR products and services -- Working with the CEO -- Supporting the rest of the C-suite -- Leading and interacting with employees -- The CHRO and the board of directors -- Working with strategic external consultants/partners -- Lessons learned, recommended books and best HR models -- Alzheimer's disease: losing your legacy of life -- Appendices.
"The Real Deal on People chronicles the 30+ year accumulation of industry-leading best practices and thought leadership in the realm of human resource management in the C-suite by one of North America's top Chief Human Resource Officers (CHRO). The critical role of the HR executive in achieving a company's overall business objectives is a relatively new development – especially compared to more established C-suite roles such as CEO, CFO, CMO, etc.; with responsibilities ranging from workforce strategy and labor relations to executive compensation, succession planning, and board member selection. Increasingly the CHRO reports directly to the CEO and is a member of the most senior level committees of the company; and the CHRO's strategic role continues to rapidly expand and evolve as 21st century workforce challenges threaten corporate success. The Real Deal on People is complete in offering insight into all of the critical CHRO functions and interactions, including labor and industrial relations in a multi-national environment, and brings life to the theory and philosophy with real-world examples that illustrate the concept as only real companies, real executives and real situations can. Included in the book are great perspectives about the CHRO role from leading CEO's, accomplished Board Directors, key external consultants and successful CHRO's. Based on the author's long-standing international leadership position as a mentor and coach, The Real Deal on People chronicles a personal journey of growth and discovery that in many ways has led the evolution of the CHRO role - offering personal insights, expert guidelines and real-world examples in a warm, engaging, easy to read conversational format, that will appeal to readers around the world."--Publisher's website.