Informed by knowledge : expert performance in complex situations /
editors, Kathleen L. Mosier, Ute M. Fischer.
imprint
New York : Psychology Press, 2011.
description
xiii, 418 p.
ISBN
1848729111 (hbk. : alk. paper), 9781848729117 (hbk. : alk. paper)
format(s)
Book
Holdings
More Details
imprint
New York : Psychology Press, 2011.
isbn
1848729111 (hbk. : alk. paper)
9781848729117 (hbk. : alk. paper)
general note
Based on presentations from the 8th International Conference on Naturalistic Decision Making.
catalogue key
7256228
 
Includes bibliographical references and index.
A Look Inside
Reviews
Review Quotes
" Informed by Knowledge , edited by Mosier and Fischer, two highly respected researchers in both the NDM and wider community, highlights the importance of information synthesis for decision making. The contributions from other authors cover key areas of research and raise pertinent questions, making this a book which should be kept readily to hand on your desk. It is a must for anyone interested in current decision making research." - Margaret Crichton, Ph.D., People Factor Consultants Ltd., UK"For some 20 years the series of conferences on Naturalistic Decision Making have been influential in shaping the future research agenda of cognitive engineering and human factors. This timely volume, collecting and integrating research presented at the most recent such conference, promises to continue this venerable tradition. We read and hear so much these days about failures of even our best experts and elite organizations to 'connect the dots.' Much of the work reported here, skillfully compiled and edited by Mosier and Fischer, helps us understand why this is, and even more importantly, provides concrete steps to address these problems. This volume couldn't come at a better time to a world where the difference between success and failure increasingly lies in an ability to effectively cope with complexity and uncertainty." - Alex Kirlik, Ph.D., University of Illinois at Urbana-Champaign, USA"Drs. Mosier and Fischer have amassed an excellent collection of two dozen articles from well respected authors covering topics such as managing complexity, technology support and training for knowledge management, and overlooked issues in expert decision making. The latter topic area features one of my favorites, a superb thought provoking paper on 'Anticipatory Thinking,' by Klein, Snowden, and Pin. Another jewel among this string of pearls is Cohen's paper entitled, Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making . As always Dr. Cohen present some deep thinking on how experts manage time. Presented here is a cadre of informative and engaging papers on current cognitive psychological topics." - Elliot E. Entin, Senior Scientist, Aptima, Inc., USA
"Informed by Knowledge, edited by Mosier and Fischer, two highly respected researchers in both the NDM and wider community, highlights the importance of information synthesis for decision making. The contributions from other authors cover key areas of research and raise pertinent questions, making this a book which should be kept readily to hand on your desk. It is a must for anyone interested in current decision making research."- Margaret Crichton, Ph.D., People Factor Consultants Ltd., UK "For some 20 years the series of conferences on Naturalistic Decision Making have been influential in shaping the future research agenda of cognitive engineering and human factors. This timely volume, collecting and integrating research presented at the most recent such conference, promises to continue this venerable tradition. We read and hear so much these days about failures of even our best experts and elite organizations to 'connect the dots.' Much of the work reported here, skillfully compiled and edited by Mosier and Fischer, helps us understand why this is, and even more importantly, provides concrete steps to address these problems. This volume couldn't come at a better time to a world where the difference between success and failure increasingly lies in an ability to effectively cope with complexity and uncertainty." - Alex Kirlik, Ph.D., University of Illinois at Urbana-Champaign, USA "Drs. Mosier and Fischer have amassed an excellent collection of two dozen articles from well respected authors covering topics such as managing complexity, technology support and training for knowledge management, and overlooked issues in expert decision making. The latter topic area features one of my favorites, a superb thought provoking paper on 'Anticipatory Thinking,'by Klein, Snowden, and Pin. Another jewel among this string of pearls is Cohen's paper entitled,Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making. As always Dr. Cohen present some deep thinking on how experts manage time. Presented here is a cadre of informative and engaging papers on current cognitive psychological topics."- Elliot E. Entin, Senior Scientist, Aptima, Inc., USA
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Summaries
Main Description
Based on presentations from the 8th International Conference on Naturalistic Decision Making.
Main Description
The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge.
Main Description
The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g., global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g., space and space analogs, corporate organizations, command and control, crisis and crowd management, air traffic control, the operating room, product development), and for both individual and team performance. Successful information integration is a key factor in the success of diverse endeavors, including team attempts to climb Mt. Everest, crowd control in the Middle East, and remote drilling operations.This volume is divided into four sections, each with a specific focus on an area of expert performance, culminating in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of 'modeling' expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as 'Convince Me,' or the data/frame model of sensemaking.
Main Description
The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g. global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g. space and space analogs, corporate organizations, command and control, crisis and crowd management, air traffic control, the operating room, product development), and for both individual and team performance. Successful information integration is a key factor in the success of diverse endeavors, including team attempts to climb Mt. Everest, crowd control in the Middle East, and remote drilling operations. This volume is divided into four sections, each with a specific focus on an area of expert performance, resulting in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of 'modeling' expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as 'Convince Me,' or the data/frame model of sensemaking. The volume provides essential reading for researchers and practitioners of Naturalistic Decision Making and those who study Expertise; Organizational and Cognitive Psychologists; and researchers and students in Business and Engineering.
Table of Contents
Series Editor's Prefacep. ix
Prefacep. xi
Managing Complexity: Discussions from Various Fields and Decision Contexts
NDM Issues in Extreme Environmentsp. 3
Expert Cognition and Sensemaking in the Global Organization Leadership Context: A Case Studyp. 23
Focused Cognition: Information Integration and Complex Problem Solving by Top Inventorsp. 41
Large-Scale Coordination of Work: Coping With Complex Chaos Within Healthcarep. 55
The Role of Cognition in Team Collaboration During Complex Problem Solvingp. 69
Decision-Making Processes of Leaders in Product Developmentp. 91
Expert Cultural Sensemaking in the Management of Middle Eastern Crowdsp. 105
Managing Complex Military Planning: Processes and Techniques Used by Experienced and Less Experienced Commandersp. 123
Technological Support and Training for Knowledge Management
The Design of a Distributed Work System to Support Adaptive Decision Making Across Multiple Organizationsp. 139
An Investigation of Technology-Mediated Ad Hoc Team Operations: Consideration of Components of Team Situation Awareness
Planning, Monitoring, and Trouble Shooting: Decision Making in Distributed Drilling Operationsp. 169
Expertise in the Submarine Domain: The Impact of Explicit Display on the Interpretation of Uncertaintyp. 189
Using High-Fidelity Computerized Training to Prepare Commanders for Operational Decision Makingp. 201
Commentary: Overlooked Issues in Expert Decision Making
Naturalizing Sensemakingp. 223
Anticipatory Thinkingp. 235
Uncertainty Management and Macrocognition in Teams: A Multidisciplinary Review and Integrationp. 247
How Do You Find an Expert? Identifying Blind Spots and Complex Mental Models Among Key Organizational Decision Makers Using a Unique Profiling Toolp. 261
Losing Sight of the ôGolden Meanö: Accountogenic Decisions in UK Policingp. 275
Outlook: New Methods and Approaches
Systematizing Discovery in Cognitive Task Analysisp. 295
Expertise in Assessing and Managing Risk of Violence: The Contribution of Naturalistic Decision Makingp. 313
A Data-Frame Sensemaking Analysis of Operative Reports: Bile Duct Injuries Associated With Laparoscopic Cholecystectomyp. 329
Coordination of Event Detection and Task Management in Time-Critical Settingsp. 339
ôConvince Meö: An Interdisciplinary Study of NDM and Portfolio Managersp. 353
Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Makingp. 371
Author Indexp. 397
Subject Indexp. 409
Table of Contents provided by Ingram. All Rights Reserved.

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